Job Summary:

Process Improvement Manager provides an objective assessment of how well a business operates and give actionable tips to refine all aspects of the business. They strive to make a business's processes easier, faster, better quality and more affordable.

Reports to: General Manager

Directly works with: Department Heads



  • Manages special projects to define, measure, and improve operational processes in line with stated business goals

  • Facilitates and leads cross-functional process improvement teams to deliver impactful results. Participates in the development of policies, procedures, and other documentation to support process improvements.

  • Develops effective control plans, working with process owners, to ensure improvement gains are sustained on a long-term basis.

  • Identifies opportunities to utilize new technologies to advance process performance.

  • Serves as a change agent, systematically driving continuous improvement and change throughout the business.

Education and Experience:

  • Bachelor’s degree in Engineering preferably in Industrial Engineering

  • Minimum of 3 years of experience as an individual contributor in an operations related role.

  • Ability to work in a fast paced and constantly changing environment.

  • Preferably Six Sigma Certified.



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